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ORDERING INFO

If you are interested in ordering a Burner Guitar we ask that you fill out the form below so we have some basic information on what you would like us to build.

Once we have the form in hand we will be able to contact you (phone or e-mail) to set up a time to discuss in detail what you are dreaming of owning.

If you are not sure what you want, feel free to email us via our contact us page. Send us a good time to call or specify e-mail and we'll start some conversations.


Ordering Process

Deposit:
A $500.00 deposit is required. Once received, your name is placed on our future build list. A quote for the price for your guitar will be sent to you via e-mail and is calculated off our base price and any options you choose (at the time of your order). Any changes to the options used in your build we be charged at current prices (at the time of the change order).

Payment:
Your deposit is applied to the total price of your completed guitar. Payment in full, including the cost of shipping is due before delivery.

Returns:
Once you receive your guitar you have a 3 day grace period. If the guitar does not meet your expectations, you can return the guitar for a full refund, if the guitar is returned in "AS NEW" condition, less the shipping costs both ways (if arranged during the 3-day grace period). However, if there are any unique features or inlays that would render the guitar difficult for us to sell then the return policy is null and void.

Order Cancellation:
If you decide to cancel your order before the build begins, the deposit will be refunded except when non-standard items have been purchased for your build. Examples are: specialty woods not offered in standard builds; custom neck wood combinations we cannot use in other builds; any outsourced items that we must pay for in preparation for your build. (This would include things like custom inlays). If the cost of these non-standard items is less than $500 the remaining balance will be refunded.

Preliminary Order Form

First Name *
Last Name *
E-mail Address: *
Phone Number *
What model Burner Guitar are you interested in? *
Are you wanting a Florentine cutaway? * Yes
No
What wood combinations interest you?
What scale neck do you want *
What nut width do you want *
Do you have a neck profile request? *
Do you want a pickup included? If so select type (or none) *
Tuners *
T-Shirt size (Free with guitar purchase) *
Questions or Custom Option Requests

Verification Code:
Enter Verification Code: *

* Required

Burner Guitars - an incomparable value.

 
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